Refund policy

Frequently asked questions

Our goal is for every customer to be delighted with their purchase. If this isn't the case, returns are accepted. Items returned must be unopened and unused. And returned within 30 days. There is a 15% restocking fee.

Because our products are handmade with love, please allow 3 to 5 business days for shipping.
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Orders may arrive in multiple shipments based on the location of the inventory.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

About Elder Moon

Born from friendship and the quiet joy of creating, Elder Moon is the shared vision of two lifelong friends who believe in simple, natural beauty and the art of slowing down.

What began with small batches of body butters and botanical steams has grown into a space for all things self care — handcrafted rituals for skin, home, and spirit.

Each piece is made with intention, using whole botanicals, pure essential oils, and ingredients that honor the earth. Every blend, scent, and texture is a reflection of care — thoughtful, natural, and deeply personal.

Elder Moon is more than a collection — it’s an invitation to return to yourself, to breathe, to find beauty in the quiet.

All. things. you.